Hospitality Platform
Guest data. AI concierge.
China media activation.
One guest profile, from the front desk to the ad auction.
Guests
Every guest, one profile.
Stays, loyalty tier, WeChat identity, booking propensity and an AI nurture plan. Segments refresh themselves.
Hotel ops
The hotel's pulse, next to the guest data it feeds.
Reservations, housekeeping, upsell, satisfaction, reputation and loyalty, all wired to the same profiles.
Agentic AI
A face and a voice.
Every conversation on the CRM.
A video concierge that books suites and enrols members. An AI call centre that answers and books.
CDP core and China media
Real connections, not logos.
Media platform
Accredited apps and OAuth.
Tencent, Baidu and Ocean Engine by OAuth. RedNote and Weibo through agency seats. Consent-checked audiences to every DMP, with holdouts.
Media intelligence
Every campaign graded.
A to F with an explainable trace. Attribution, a daily watchdog, a seasonality planner and an AI copilot you can talk to.
CDP core platform
One guest across every identity.
Data hub, identity graph and PIPL-grade consent. UnionID, OpenID, phone and member ID stitched into one profile.
Also in the platform
Insights, marketing, research and WeCom.
Overview & insights
Executive reports, pipeline, analytics, forecasting and an AI data analyst.
Marketing & journeys
Campaigns, AI-seeded templates, journey builder, automation and triggers.
Research & decisions
Synthetic research, brand foresight and five decision-intelligence models.
Team & WeCom
An AI agent workforce and the WeCom workspace where Chinese guests talk.